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Policies

Credit Card Acceptance: Visa, MasterCard and Discover are accepted for on-line and phone orders.

Returns Policy: Purchases may be returned within 30 days of the date your order was shipped. We will gladly replace the merchandise or, if you prefer, issue a merchandise refund to the credit card you used for payment.

Returns should be sent to:

Columbiaknit Factory Store
5200 S.E. Harney Drive
Portland, Oregon 97206.

Privacy: All information you send to us is kept in strict confidence. We do not share or sell any information on our customers with anyone. We use your contact information to process your order, and occasionally  to communicate with your about special opportunities.

Product Images:  All item images and photos are intended to show approximate representations of the products. Actual color, patterns, etc. may vary from the displayed photo for a number of factors, depending on things such as dye batch, lot #, garment size, computer display, etc.